Support

Answers first

Not here? Write to us — a person answers, usually the same day.

Where is my data?

On your computer. Time spent on sites, sessions, tasks and streaks are written to storage inside your browser and never uploaded to us. Uninstall the extension and that history goes with it. An account only holds your email, subscription status and — if you switch sync on — your settings. The full picture is in the Privacy Policy.

Do I need an account to use it?

Almost every one. Blocking, focus, pomodoro, zen, sleep, eye exercises, tasks, dark mode and screen time all run locally, without signing in. Music and ambient sound stream from our servers, so those need a free account. An account is also what PRO and syncing settings between browsers use.

What does PRO add?

All six music genres and the full sound library, advanced breathing techniques and eye exercises, every Shift archetype, a pomodoro rhythm of your own instead of the classic 25 / 5 / 15, dark mode scheduling and optional sync.

How do I cancel my subscription?

Payments run through Lemon Squeezy. Open the receipt email you got after the purchase and use the customer portal link inside it — there you can cancel or change your card. Cancelling stops the next charge; PRO stays active until the paid period ends. Within 14 days of buying, write to us instead and we refund in full.

Why does it ask for so many permissions?

Chrome shows one blanket warning for all of them, so here is what each is actually for:

Access to websites — to draw the mode screen over a page, apply the dark theme and block distracting sites. Page content is never read or sent anywhere.
Tabs — to know which site is in front, so screen time is counted per site.
Notifications and alarms — reminders for breaks, eye exercises and the end of a pomodoro round.
Storage — to keep your history and settings on your machine.

How do I delete my data?

Local history: open the extension, go to statistics and reset it there — or just remove the extension from Chrome, which takes everything with it. Account data: write to us from the address you registered with and we delete the account and everything tied to it.

Music won’t play, or a mode doesn’t start

Reload the tab first: a page that was already open when you installed the extension has no connection to it yet. If that doesn’t help, check the extension is enabled at chrome://extensions and that the site isn’t on your allow list. Still stuck — send us the site address, your Chrome version and a screenshot; it saves a round trip of questions.

What happens to my data if I stop paying?

Nothing is deleted. Your history, tasks and settings live in your browser, not on our servers, so cancelling Pro cannot take them away. The extension drops back to the free plan: schedules and the extra options switch off, everything you recorded stays.

Can I use it on two computers?

The extension itself — yes, on as many as you like, free. Carrying your statistics between them is the one thing Pro adds: they sync through your own Google Drive, in a file we cannot read. Without it each browser simply keeps its own numbers.

Does it work in Edge, Brave or Opera?

They all run Chromium and install extensions from the Chrome Web Store, so it generally works. We test in Chrome, though — that is where we can promise anything. If something misbehaves in another browser, write to us with the name and version and we will look.

Will it slow my browser down?

The parts that run all the time are deliberately small: counting time and applying a dark theme happen on the page, without asking a server anything. Heavy things — music, ambient sound — only run while you have that mode switched on. If you notice a page getting slower, tell us which one; that is a bug, not a trade-off.

Does it work offline?

Yes, apart from the sound. Blocking, screen time, tasks, dark mode, night light, breathing and eye breaks all work with no connection, because none of them talk to us. Music and ambient sound are streamed, so those need the internet.

Found a bug, or want a feature?

Both go to [email protected], or use the form below. Feature requests are read, not filed away — several modes exist because someone asked.

Write to us

Still stuck?

A person reads every message and answers to the address you leave — usually the same day. No account needed.

What is it about?
  • A question
  • Something is broken
  • Payment or subscription
  • Feature request
  • Delete my data
Or write to [email protected]